FAFB is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
FAFB may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 10th May 2018.
What we collect
We may collect the following information:
- first name and last name
- company name and VAT registration number
- email address
- daytime phone number, mobile phone number
- address and postcode
- your status - individual or trader/broker
- your website address
- preference information, for example, whether or not you would like to receive occasional email newsletters from us, and whether or not you would like to receive text messages in addition to emails that FAFB may send you in relation to advertisements you have placed on this website.
How we collect this information and what it is used for
If you want to place advertisements on this website, we need to be able to communicate with you by email, phone and letter - you can create an account for this purpose. The information we require is:
- First name and last name
- Email address
- Address first line
- Status (individual or trader/broker)
Contacting an advertiser about an advertisement (referred to as an “ad enquiry”)
If you want to contact an advertiser regarding one of their advertisements you can use the FAFB Ad Enquiry form. In order for the advertiser to be able to reply to you, you will need to supply your first name, last name, email address and your message. You can also supply your phone number if you want to, although it is not required. All information you provide in your enquiry will only be seen by FAFB and the advertiser to whom you are making the enquiry.
Placing an advertisement
Placing an advertisement on this website requires a user account (see above). When you create an advertisement you can decide whether or not you want your name to be displayed, whether or not you want a contact phone number to be displayed and whether or not you want to be contacted via email (your email address is not displayed - users fill in an Ad Enquiry form which is then sent to you via email).
Paying for an advertisement
If payment is required for an advertisement that you are placing on this website, we use SagePay’s secure online payment processing service. SagePay is one of the UK’s leading payment processing companies and you can read their privacy statement here. Information required by SagePay whenever processing a payment includes: first name, last name, email address, address first line, address second line, town, postcode, county/state and country. As part of the payment process, SagePay will require you to choose a payment method (e.g. credit card, PayPal) and provide your credit card details or PayPal account details.
Using the FAFB contact form
If you want to contact FAFB via the online contact form, you don’t need to create an account but we do require your name and a valid email address. You can also supply your phone number if you want to, although it is not required. All information you provide in your enquiry will only be seen by FAFB, and we will only use this to reply to you.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that is placed on the device you are using to visit websites. Cookies help us provide you with a better website, for example by enabling us to offer “quality of life” options like keeping you logged-in to your FAFB account and by monitoring which pages you find useful and which you do not. Cookies do not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Visit our Cookie Usage page for more information.
Links to other websites
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we have no control over the third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statements applicable to the third-party websites.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.
FAFB account information is stored in a database, and backups are kept as a precaution against hardware or software failure. This means that information that is removed from the live database will be stored in backups for 15 days before being deleted.
Accessing/changing your personal information
If you have created an FAFB website account, you can use your MyFAFB page to:
- review and/or edit your personal details (name, address, phone number, email etc)
- update your preferences (newsletter, text messages)
- manage your adverts
- view your deals
- view your order history
- view enquiries about your adverts
- manage your saved adverts
- change your password *log out
If you no longer need your FAFB account and would like us to remove it from our system, please contact firstname.lastname@example.org and we will deal with this for you.